Professional Experience

My career journey and professional history

ALX

IT Support
2023 - Present

Provided technical support and assistance to students and staff, troubleshooting hardware and software issues.

Technical Support
Troubleshooting
Customer Service

Make Me App (MMA)

Software Engineer
2022 - 2023

Developed and maintained mobile and web applications, collaborating with cross-functional teams to deliver high-quality software solutions.

Mobile Development
Web Development
Agile

I&M Bank

IT Support
2021 - 2022

Managed IT infrastructure and provided technical support to bank employees, ensuring smooth operations of banking systems.

Banking Systems
Network Support
Security Protocols

RBC (Rwanda Biomedical Center)

Data Entry
2020 - 2021

Processed and managed healthcare data, ensuring accuracy and confidentiality while supporting public health initiatives.

Data Management
Healthcare Systems
Confidentiality

Freelance

Web Development & Data Management
2019 - Present

Provided web development and data management services to various clients including Telecom House, KT Radio, and Data Centre.

Web Development
Data Management
Client Relations

Entrepreneurship

X-Ticket

Founder, Established July 14, 2024

A digital ticketing platform providing seamless ticket purchases and admin control features for events. Designed to streamline event management and enhance attendee experiences through technology.

RISE Emotional Health

Founder

A mental health initiative aimed at enhancing emotional wellness through digital tools, resources, and AI-powered support. Created to address mental health challenges in Africa through accessible technology.